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Customized back office support

60%

Reduced coordination time for maintenance activities

Use Case

Boh

Use Case

Boh

Basic problem

Boh's back office manager was faced with the complexity of managing data from all the restaurants centrally, and the need to provide personalized assistance for each type of service, such as oil changes or fridge maintenance, was a major challenge.

The dispersal of data made it difficult to coordinate maintenance activities and provide targeted assistance.

Solution

We have implemented an advanced chatbot for Boh's back office manager. This chatbot is contextualized across all restaurant data, enabling a centralized view, and is specially configured to provide personalized assistance for each type of service, using advanced natural language processing features.

Thanks to artificial intelligence, the chatbot simplifies centralized data management and provides assistance specific to each need.

Result

With the implementation of the advanced chatbot, Boh's back office manager has seen a marked improvement in centralized data management.

Coordination of maintenance activities for different services, such as oil changes and fridge maintenance, was considerably simplified.

The personalized assistant enabled targeted assistance, improving operational efficiency.
Centralized data provided a clear and concise view of the status of each restaurant, reinforcing Boh's ability to deliver superior service to its customers.

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